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Fix Windows Store Cache May Be Damaged Error

In case you are facing problems when downloading the applications using the application store in the Windows Operating System, there is a chance that the cache files of your Windows Operating System might be damaged and that might be the reason for the malfunctioning of the Windows App Store. If you want to make sure whether that is the problem, you might need to use the troubleshooter specific to the Windows app store. When you run the Windows Store Apps troubleshooter, you will be presented with a message which says that the ‘Windows store cache might be damaged’ and the troubleshooter will unfortunately not be able to fix the problem for you.

The message that the troubleshooter is conveying is clear and it shouts out loud that there might be damage in the cache files which the application uses. It is also possible that the files might have got corrupted. We have created this guide in order to help you to find the root cause and solve that very issue. There are a number of methods which we have mentioned here in order to completely annihilate this problem. You might also faced idp.generic Virus warning. Different computers use different configurations and we do not want you to waste your time jumping from one website to another just to find one fix which is specific to your config. That is why we recommend that you follow each and every fixes listed here so that you can find the one fix which works out for you.

We have seen in the past few years that some users try fancy methods and mess up their system configuration. We highly recommend that you do not do that but in case you are a learner and still want to try new things by meddling with your system, we recommend that you create a system restore point first. What a system restore point will do is that it will create a backup of your configuration at that point of time. This will allow you to restore all the defaults in case you make any mistake.

Steps to fix the Windows Store Cache May be Damaged Error

Fix 1: Delete the cache (reset)

  1. Press the Start + R key in order to open up the Run dialog and type in the command: wsreset.exe
  2. This will automatically reset all your Windows Cache
  3. After the process has been completed, make sure that you Restart your computer in order to save all the changes.

This should fix the Windows Store Cache May be Damaged Error.

If the ‘Windows Store Cache May be Damaged Error’ still persists, make sure that you hop on to the next fix in order to find out the root cause of the problem.

Fix 2: Using the troubleshooting utility provided by the Windows Operating System

  1. Use this link in order to download the Windows Store Apps Troubleshooter
  2. Open the file which you downloaded and this will run the Troubleshooting utility
  3. Open up the Advanced link and make sure that you enable the Repair Automatically option
  4. This will automatically start and fix the issues after detecting them
  5. Open the start menu and search for the term ‘Troubleshooting’
  6. Click on the View All option and find the name ‘Windows Store Apps’
  7. Make sure to follow all the instructions and run the Windows Store Apps Troubleshooter
  8. After all, the changes have been applied and the troubleshooting process has been completed, reboot your computer in order for the full changes to take effect.

Fix 3: Clearing the cache problems manually

  1. Use the Ctrl + Shift + Esc buttons in order to open up the Task Manager
  2. Search for the processes named ‘Store’ and ‘Store Broker’
  3. Make sure to end those processes
  4. Press the Start + R keys in order to open up the Run dialog
  5. Type in the command: %LOCALAPPDATA%\Packages\WinStore_cw5n1h2txyewy\LocalState
  6. Rename the folder called cache to something else
  7. Create a new folder named cache and Reboot your computer

This should be able to fix the ‘Windows Store Cache May be Damaged Error’ problem.


This is the best guide you can use in order to solve the ‘Windows Store Cache May be Damaged Error’ problem. Make sure that you follow all the steps under each and every fix in order to completely annihilate this issue. We hope that this guide helps you out. Good luck.

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