A teen took a bite of a chicken burger, which was provided by mistake at McDonald’s. She had never consumed meat in her lifetime.
19-year-old Clancy Bogue, went to the McDonald’s in Bristol’s Cabot Circus last Monday and bought the Vegetable Deluxe burger. Her order got mixed up, and she provided a Chicken Mayo burger instead.
She realized what happened when she took a bite from the burger, and she was left feeling ill for days afterward.
She is a student at the University of the West of England (UWE) in Bristol. The teenager raised by vegetarians and has stuck with the diet for moral purposes.
Clancy Bogue Statements
Ms.Bogue said in a statement, “I took a bite, and it didn’t look right. I believed that it was chicken and felt distressed. I felt like being ill.”
She continued, “I went downstairs and told me that I just wanted to talk with the manager. He tried to give me a refund and a new burger. I didn’t desire to take it and questioned on how to make a proper complaint.”
‘It was terrible. I have been feeling quite nauseous. I don’t require to eat at any restaurant like that again.”
Restaurant’s Manager Apologized To The Teenager
The restaurant’s manager has regretted the unpleasant incident and insisted an error by a trainee made a mistake.
The restaurant’s business manager said in an email to Ms. Bogue, “I have looked into the matter myself, and it seems like it was a trainee’s error when finishing the product in the kitchen not being concentrated on the item.
Despite all the methods in place, such as utilizing a separate color box and separate color paper tray liner, the employee missed completing this duty to the standard we expect.
I have retrained workers in question and further described the significance of adhering to the policies in place to evade this happening again to all employees through our internal channels. I apologize for the poor resolution from my shift manager’s side.”
A representative for McDonald’s added: “We’d like to apologize to this customer for this error. We know and appreciate that it is not adequate to serve meat when our vegetarian product has ordered.
‘We would like to convince her that we have several steps in place to bypass inaccurate orders and have reminded our crew members about these.
‘If the customer would like to explain her concerns further, then we recommend she gets in touch with our Customer Services Team.”